Objective: Gain insights into how patients with periodontitis perceive the disease and its treatment, thus identifying their potential needs. Methods: Descriptive qualitative research among 19 patients with periodontitis purposefully sampled for semi-structured interviews. Thematic analysis of the interview data used NVivo 11.0. Results: The data could be summarized in five themes: 1) restricted physiological function of the oral cavity; 2) psychological frustration; 3) impact on social life; 4) focus on patient comfort; 5) accessibility, convenience, and science of oral health services. Conclusions: Periodontitis can affect biopsychosocial aspects of patients lives. Some needs remain to be met or improved during treatment. As the paradigm shifts, dental practitioners should also focus on their professional roles and take measures to improve patients’ experiences. Keywords: Periodontitis, Treatment, Patient-reported outcomes, Needs, Psychological experiences